FAQ
Clear answers before you change the way the team works.
The essentials of Keho CRM: who it is for, what is kept together, and how a team can begin.
Frequently asked questions
Who Keho is for
Who is Keho CRM for?
Keho CRM is for Taiwan- and Asia-based B2B teams that have outgrown customer work spread across spreadsheets, chat, email, and individual memory.
What does Keho CRM help the team manage?
It brings customer context, commercial opportunities, follow-up work, and controlled ownership handoff into one shared operating picture.
Is Keho CRM limited to one industry?
No. Keho CRM is designed as an industry-neutral, multi-tenant B2B CRM.
Can a team begin without rebuilding every process at once?
The starting point is the workflow currently causing the most friction.
Team collaboration and data migration
Can multiple people use Keho together?
Yes. Team members collaborate in the same Organization and CRM Workspace. Owners and CRM Admins manage users, roles, teams, seats, and data access.
Do invited members join only after accepting?
Yes. Invited members join after accepting their invitation.
Can we import and export data?
Yes. Keho supports CSV import with preview and validation, and CSV export from company, contact, and deal lists.
Data security and sign-in
Is my data secure and private?
Each customer company has an independent data space, and roles control what team members can see.
Which sign-in methods are supported?
Keho CRM uses passwordless email verification codes.
How does AI handle data?
AI processes necessary data only when a user actively uses a feature. Without explicit customer choice, Keho does not train general or cross-customer AI models on Customer Content.
Plans and pricing
How is Keho priced?
Keho CRM is priced by active CRM seats. See Pricing for public pricing, annual billing, the free trial, and seat rules.View pricing